ConstructSim i-model Publisher Help

Troubleshooting Licensing Issues

Note: These licensing issues refer to the Data Processing Server system.

The DPExporter.exe log file is used to diagnose problems in the ConstructSim i-model Publisher. This file can be found in the %AppData%\Bentley\Logs folder. This log file is created automatically and logs any licensing issues that occur. If there are licensing issues, ConstructSim Executive will not be able to publish the iModel.

A sample of the file is as follows:

2016-10-06 07:14:14,517 FATAL [0x00002910] FATAL ConstructSim.DP.Exporter - ERROR: Failed to obtain proper license for ConstructSim i-model Publisher. Please run either the Activation Wizard to enter your license server information or the License Management Tool to check your license status.

Follow the instructions in the log file to correct the problem. See the Activating ConstructSim i-model Publishing section for more information on licensing and activating the product.